Privacy Policy

Our Privacy Policy was last updated on September 21st, 2026.

HI THERE

Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.

BASICALLY...

“Personal Information” is information someone can use to identify you.

1. Introduction

This Privacy Policy explains how Alexa Saarenoja, a sole proprietor registered in Finland ("we," "us," "our," or "Alexa Saarenoja"), collects, uses, stores, and protects personal data when you visit our websites, purchase our products or services, join our programs or communities, or otherwise interact with us.

We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation ("GDPR") and applicable Finnish data protection legislation.

By using our website, purchasing our products or services, or otherwise providing us with personal information, you acknowledge the practices described in this Privacy Policy.



2. DATA CONTROLLER

The data controller responsible for the processing of your personal data is:

Alexa Saarenoja

Sole Proprietor
Finland
Business ID: 2573867-7

Email: alexacreatorboost@gmail.com

For questions regarding this Privacy Policy or your personal data, please contact us using the email address above.



3. PERSONAL DATA WE COLLECT

We may collect and process the following categories of personal data.

3.1 Information You Provide Directly

This may include:

  • First name and last name

  • Email address

  • Phone number, where voluntarily provided or required

  • Billing information

  • Country or location information

  • Business information

  • Information submitted through forms or questionnaires

  • Messages and communications you send to us

  • Information provided during coaching or program participation



3.2 Payment Information

Payments may be processed through third-party payment providers, including Stripe.

We do not directly collect or store your complete payment card details.

Payment providers may process information such as:

  • Payment card information

  • Billing information

  • Transaction information

  • Payment status

Your payment information is handled in accordance with the privacy policies and terms of the applicable payment provider.



3.3 Program and Community Information

If you participate in one of our programs, courses, coaching services, or communities, we may process information related to:

  • Your enrollment

  • Program participation

  • Community activity

  • Coaching participation

  • Submitted assignments or materials

  • Communications within applicable platforms

  • Attendance at live calls or events

Certain information may be provided through third-party platforms used to deliver our services.



3.4 Automatically Collected Information

When you visit our websites or use our online services, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referring website

  • Approximate location

  • Website activity

  • Cookies and similar technologies



4. HOW WE USE YOUR PERSONAL DATA

We may process personal data for the following purposes.

4.1 To Provide Products and Services

We use personal information to:

  • Process purchases

  • Confirm enrollment

  • Provide program access

  • Deliver coaching and educational services

  • Send community invitations

  • Provide customer support

  • Manage payment plans

  • Communicate about your purchase



4.2 To Communicate With You

We may use your information to:

  • Send transactional emails

  • Confirm purchases

  • Provide important program updates

  • Send access information

  • Respond to inquiries

  • Provide customer support



4.3 Marketing Communications

Where permitted by applicable law, we may use your contact information to send you information about:

  • Programs

  • Courses

  • Coaching

  • Educational resources

  • Events

  • Offers

  • Promotions

  • Other services that may be relevant to you

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in our emails or by contacting us.



4.4 To Improve Our Services

We may use information to:

  • Understand how visitors use our websites

  • Improve our programs and services

  • Improve customer experience

  • Analyze website performance

  • Improve marketing activities



4.5 Legal and Administrative Purposes

We may process personal data when necessary to:

  • Comply with legal obligations

  • Maintain financial records

  • Prevent fraud

  • Protect our legal rights

  • Resolve disputes

  • Enforce our Terms and Conditions



5. LEGAL BASIS FOR PROCESSING

Where the GDPR applies, we process personal data based on one or more of the following legal grounds:

Contract Performance

We process personal data where necessary to:

  • Process your purchase

  • Deliver purchased products or services

  • Provide access to programs and communities

  • Manage payments

Consent

We may process personal data based on your consent, including where you:

  • Subscribe to marketing communications

  • Consent to cookies or similar technologies

  • Provide consent for specific uses of your information

You may withdraw consent at any time where processing is based on consent.

Legitimate Interests

We may process personal data where necessary for our legitimate interests, provided those interests do not override your rights and freedoms.

This may include:

  • Improving our services

  • Preventing fraud

  • Protecting our business

  • Managing customer relationships

  • Analyzing website performance

Legal Obligations

We may process personal data where necessary to comply with legal or regulatory obligations.



6. THIRD-PARTY SERVICE PROVIDERS

We use third-party service providers to operate and deliver our business and services.

Depending on the services you use, these may include:

Systeme.io

We may use Systeme.io to:

  • Host sales pages

  • Process orders

  • Manage customer information

  • Deliver email communications

  • Manage sales funnels

Stripe

We use Stripe to process payments.

Skool

We may use Skool to provide:

  • Private communities

  • Program access

  • Educational content

  • Community interaction

Zapier

We may use Zapier to automate certain processes between our business systems, including the transfer of relevant customer information required to provide program access.

Zoom

We may use Zoom for:

  • Coaching calls

  • Group sessions

  • Training sessions

  • Live events

YouTube

We may use YouTube to publish or host educational and marketing content.

These service providers may process personal data on our behalf or independently, depending on their role and applicable agreements.



7. INTERNATIONAL DATA TRANSFERS

Some of the third-party service providers we use may process or store personal data outside Finland or the European Economic Area ("EEA").

Where personal data is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data protection laws.

Such safeguards may include:

  • Standard Contractual Clauses approved by the European Commission;

  • Adequacy decisions;

  • Other legally recognized data transfer mechanisms.




8. HOW LONG WE KEEP YOUR DATA

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on:

  • The nature of the information;

  • The purpose for which it was collected;

  • Legal obligations;

  • Accounting and tax requirements;

  • Ongoing contractual relationships;

  • Potential legal claims.

When personal data is no longer required, we will delete, anonymize, or securely store it as required by applicable law.



9. SHARING OF PERSONAL DATA

We may share personal data with:

  • Payment processors;

  • Website and technology providers;

  • Program delivery platforms;

  • Email service providers;

  • Automation providers;

  • Professional advisors;

  • Government or regulatory authorities where legally required.

We do not sell your personal data.

We do not rent your personal data to third parties for their own marketing purposes.



10. COACHING AND COMMUNITY CONFIDENTIALITY

Programs and communities may involve discussions of personal experiences, business information, goals, strategies, and other information shared by participants.

While we encourage respectful and confidential participation, please be aware that information shared within a group environment may be visible to other participants.

We cannot guarantee the actions of other participants.

We recommend that you carefully consider what personal or sensitive information you choose to share in group environments.



11. COOKIES AND SIMILAR TECHNOLOGIES

Our websites and online platforms may use cookies and similar technologies.

Cookies may be used to:

  • Remember preferences;

  • Improve website functionality;

  • Analyze website traffic;

  • Understand user behavior;

  • Support marketing and advertising activities.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may also manage cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of our websites.



12. YOUR RIGHTS UNDER GDPR

Where the GDPR applies, you may have the right to:

Access

Request access to the personal data we hold about you.

Rectification

Request correction of inaccurate or incomplete personal data.

Erasure

Request deletion of your personal data in certain circumstances.

Restriction

Request restriction of the processing of your personal data in certain circumstances.

Data Portability

Request a copy of certain personal data in a structured and commonly used format.

Objection

Object to certain processing of your personal data.

Withdraw Consent

Where processing is based on consent, withdraw your consent at any time.

To exercise these rights, please contact:

alexacreatorboost@gmail.com

We may request information necessary to verify your identity before responding to your request.



13. RIGHT TO LODGE A COMPLAINT

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the relevant supervisory authority.

In Finland, the supervisory authority responsible for data protection is the Office of the Data Protection Ombudsman.



14. DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect personal data.

However, no method of transmission over the internet or electronic storage system is completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security.



15. CHILDREN

Our products and services are not intended for children.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete the information.



16. THIRD-PARTY LINKS

Our websites and services may contain links to third-party websites or platforms.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.



17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

The most current version will be posted on our website.

The "Last Updated" date at the top of this Privacy Policy will indicate when the policy was most recently revised.

Where required by law, we will provide additional notice regarding material changes.



18. CONTACT INFORMATION

If you have questions about this Privacy Policy or our handling of your personal data, please contact:

Alexa Saarenoja

Sole Proprietor
Finland
Business ID: 2573867-7

Email: alexacreatorboost@gmail.com

Address: Ostonloikka 1, 60510 Finland